Sign In | Not yet a member? | Submit your article
 
Home   Technical   Study   Novel   Nonfiction   Health   Tutorial   Entertainment   Business   Magazine   Arts & Design   Audiobooks & Video Training   Cultures & Languages   Family & Home   Law & Politics   Lyrics & Music   Software Related   eBook Torrents   Uncategorized  
Letters: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

English for Customer Care MultiROM
English for Customer Care MultiROM
Date: 23 May 2011, 05:19

Free Download Now     Free register and download UseNet downloader, then you can FREE Download from UseNet.

    Download without Limit " English for Customer Care MultiROM " from UseNet for FREE!
English for Customer Care is part of the EXPRESS SERIES. It is the ideal quick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, or in writing. It can be used to supplement a regular coursebook, on its own, as a stand-alone intensive specialist course of for self-study.
Key Features of the Book
* A broad range of material presenting language in context
* Customer focus extra boxes with tips and key language for dealing
effectively with customers
* Stimulating role-plays for pairwork tasks
* STARTER section at the beginning of each unit with warm-up and awareness-raising activities
* OUTPUT section at the end of each unit with topics for discussion and reflection
* Appendix including an answer key, transcript, A-Z wordlist and a glossary of useful phrases and vocabulary
Key Features of the MultiROM
* Realistic listening extracts
* Interactive exercises to practise the language of customer care
Related Articles:
English  

DISCLAIMER:

This site does not store English for Customer Care MultiROM on its server. We only index and link to English for Customer Care MultiROM provided by other sites. Please contact the content providers to delete English for Customer Care MultiROM if any and email us, we'll remove relevant links or contents immediately.



Comments

Comments (0) All

Verify: Verify

    Sign In   Not yet a member?


Popular searches