English for Customer Care (Express) (Book and Audio) - ISBN:0194579069

English for Customer Care (Express) (Book and Audio)

Date: 22 May 2011, 17:09

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Product Description: An expanding series of short, specialist English courses for different professions, work skills, and industries.
English for Customer Care is part of the EXPRESS SERIES. It is the ideal quick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, or in writing. It can be used to supplement a regular coursebook, on its own, as a stand-alone intensive specialist course of for self-study.

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