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TLC at Work: Training, Leading, Coaching All Types for Star Performance
TLC at Work: Training, Leading, Coaching All Types for Star Performance
Date: 28 April 2011, 05:33

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TLC at Work: Training, Leading, Coaching All Types for Star Performance
By Donna Dunning
* Publisher: Intercultural Press
* Number Of Pages: 320
* Publication Date: 2004-04-25
* ISBN-10 / ASIN: 0891061924
* ISBN-13 / EAN: 9780891061922
Product Description
In Donna Dunning's highly-acclaimed first book, What's Your Type of Career?, she delivered a set of powerful tools that for the first time linked personality, type to career success and helped thousands of individuals chart a path to professional growth and greater job satisfaction. She now turns her attention to the coaches, counselors, and trainers responsible for fostering workplace development, establishing benchmark performance, and preparing today's diverse and multicultural workforce to meet tomorrow's greatest challenges. Drawing on the key concepts of the Myers-Briggs Type Inventory[registered] tool and her 20 years experience working with personality and type, Dunning presents a start-to-finish process and toolbox of hands-on, interactive resources that ties personality type to performance improvement. TLC at Work explores the core practitioner competencies that lay the groundwork for a trust-based working relationship and for learning effective techniques to create, coach, and monitor a development plan with others. Dunning then turns the spotlight on the five core competencies every worker needs to succeed in today's workplace: self-responsibility, communication, mindfulness, productivity, and proactivity. With powerful assessment tools and checklists, practical tips and step-by-step advice, a sample development plan, and a detailed guide to eight distinct ways of working based on type, this comprehensive fieldbook provides all the resources needed to establish measurable competencies for specific and definable work roles that accommodate differences, help individuals excel, and contribute to improved overall business performance.
About the Author Donna Dunning is an award-winning author and consultant, a certified human resources professional, and licensed psychologist. Author of What's Your Type of Career?, ForeWord Magazine's 2001 Career Book of the Year Bronze Award winner, she is a member of the Association for Psychological Type MBTI[registered] International Training Faculty and a frequent speaker at workshops and conferences.
Summary: Readable and practical
Rating: 5
This is the first book I read about 16 personality types. Easy to read and it makes sense.
Summary: A Good Read!
Rating: 4
If you are responsible for training or developing other people, if you are in a leadership role or if you simply want to accelerate your career development, we recommend Donna Dunning's book as your personal study guide. The author utilizes her 20 plus years of experience in employee development to identify succinctly the five basic competencies everyone needs to succeed. Going a step deeper than the usual treatment, she recognizes that individuals who want to develop a particular competency may not understand what mastering that competency looks like. For example, what does "mindfulness" look like? Can you see mindfulness? Not really. But you can see the results of mindful behavior. Dunning focuses on identifying specific behaviors that demonstrate each competency so anyone who wants to develop a skill knows exactly what to do. Then she takes the process still further, identifying how personality types and preferences have an impact on the development of each of the five basic competencies. She shows facilitators how to work most effectively with each personality type to develop individuals to their full potential in a collaborative manner with the least amount of frustration and resistance.
Summary: A highly recommended and superbly useful guidebook
Rating: 5
Written by certified human resource professional and award-winning author and consultant Donna Dunning, TLC At Work invests heavily in the concepts of the Myers-Briggs Type Indicator personality inventory and Dunning's twenty years of experience. "TLC" stands for "Training, Leading, and Coaching", in this excellent guide especially for human resource professionals and people seeking to improve their performance at work. Chapters address how to build relationships and establish credibility, rapport, and trust, how to facilitate development, enhancing the five basic workplace competencies of self-responsibility, communication, mindfulness, productivity, and proactivity, and more. Of especial interest is the recommendations for using coaching to help people who think and react in very different ways learn to balance and effectively fine-tune their gut responses to a given situation. A highly recommended and superbly useful guidebook; though intended for business use, its principles are also directly applicable to volunteers coordinating or managing smaller projects such as a community theater production or a charity drive.
Summary: Well written and well focused
Rating: 5
One of the most powerful definitive works on what one needs to do when mentoring or helping others. Training, Leading and Coaching at Work answers the often raised questions about mentoring - a good idea in theory, but what do I actually do?
TLC at Work provides real situations and real responses that all can learn and put into immediate use in the workplace. This book should be required reading for all University Students no matter what field of study they are in. Used as a reference guide, it will help the professors understand the students and will help the students advance more quickly in their careers. A must read! TLC at Work will lead to people describing their workplace as one that supports a TLC attitude to the staff.
Summary: Simple, direct, and usable
Rating: 5
A nice blend of theory and practice. Filled with practical down to earth tools that can be implemented easily. Myers-Briggs afficinados will find it immediately useful and so will those without a background in type because it's written so that a deep understanding of type is not required for value to be found.

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