The Problem Solving Journey: Your Guide for Making Decisions and Getting Results Date: 15 April 2011, 09:25
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An indispensable guide to the adventure of problem solving, with practical insights from the worlds of business, government, science, medicine, law, and the arts. In an economy where knowledge is power, no one can expect to succeed without the ability to solve problems-to gather information, weigh options, make decisions, and take effective action. Drawing from his practical expertise in information management, Chris Hoenig offers a hands-on guide to the art and science of problem solving-featuring examples of successful problem solvers such as Colin Powell and Lou Gerstner, and leading organizations as diverse as VISA, the Orpheus Chamber Orchestra, and NASA. Using a wide variety of diagnostics, self-assessment tools, and other interactive elements, Hoenig helps you identify your own problem-solving profile and navigate the six dimensions of the problem-solving journey, from "creating the mindset" to "delivering the results." For executives and entrepreneurs, front-line supervisors and project leaders, The Problem Solving Journey will be an indispensable resource. Reviews: THE PROBLEM SOLVING JOURNEY "Chris Hoenig's passion, experience and insight on problem solving have produced a gem of a book—a cut above everything in this field in terms of usefulness and originality. Whether you're a professional at work, or a concerned citizen at home, if you want to make something happen that matters in the world, this should be your guide." —Bill Bradley, former U.S. Senator and Presidential Candidate "Chris Hoenig's book is a survival guide for anyone who wants to live, learn and lead in the digital age." —Warren Bennis, Distinguished Professor of Business Administration, USC and author of Managing the Dream "Hoenig's unblinking curiosity about the thinking process has produced one of the most original and useful business books of the year. What keeps us coming back to this serious and analytical work is his uncanny gift of making a quote or a vignette into a window—with something always happening on the other side that makes the elusive magic of problem solving a grand and systematic process." —Naomi Seligman, Founder, The Research Board "Chris Hoenig has cracked the code on how professionals can solve problems faster, cheaper and better, using technology as an ally rather than a crutch. This book not only changes the way we navigate complex problems, it changes how we think about navigating those problems." —Tim McClure, Co-founder, GSD&M Advertising "One doesn't usually describe a professional book as a ‘page-turner,’ but that fittingly describes Chris Hoenig's The Problem Solving Journey. The adventure of reading it is as rewarding as the ultimate destination, a comprehensive insight into and understanding of what it takes to optimize your problem-solving skills. It's as much a guide book for life as it is an instruction manual for professional success." —Dr. Alan B. Salisbury, former Chairman of Learning Tree International USA, Inc, and COO of the Microelectronics and Computer Technology Corp. (MCC) "Problem solving is the key to managing in the information age yet, until this book, no one had provided the roadmap to becoming a world class problem solver. Hoenig's book maps out this route and offers numerous valuable tools in a lively and engaging format that draws the reader into the minds of great problem solvers—revealing what you can learn from them and apply in your own work. This book is indispensable to anyone who aspires to be a leader in the new economy." —Donald Gips, Group Vice-President, Global Marketing & Sales, Level 3 Communications "The Problem Solving Journey combines the best from the fields of leadership, managerial decision making, problem solving, and knowledge management. Hoenig's six problem solving ‘personalities’ will frame these fields and the very nature of professional work for years to come." —Guilbert Hentschke, Professor of Education and Management, Rossier School of Education, University of Southern California
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