Smart Selling on the Phone and Online: Inside Sales That Gets Results
| Date: 28 April 2011, 06:08
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Smart Selling on the Phone and Online: Inside Sales That Gets Results
By Josiane Chriqui Feigon
* Publisher: AMACOM
* Number Of Pages: 272
* Publication Date: 2009-09-23
* ISBN-10 / ASIN: 0814414656
* ISBN-13 / EAN: 9780814414651
Product Description:
The world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the author's "TeleSmart 10 System for Power Selling", "Smart Selling on the Phone and Online" pinpoints the ten skills essential to high-efficiency, high-success performance. Combining an accessible text with clear graphics and step-by-step processes, "Smart Selling on the Phone and Online" will help any rep master the world of 'Sales 2.0' and become a true sales warrior!
Summary: Perfectly presented. Details not just concepts. You'll need two pads of sticky notes to bookmark all the great content
Rating: 5
This book is clearly written by someone who understands sales. Not just academic - but real-world sales. It can really be used as a checklist of do's and don'ts. Buy yourself a couple of sticky-note-pads because you'll want to keep this on your desk for fast reference. It's a road-map really, of what to do and what not to do. This book is at the top of the Smart Selling Tool's recommended reading list.
Summary: Taking It to the Trenches
Rating: 5
Great job Josiane! How refreshing to read a sales book that is not focused on sales management or field sales but focused on the burgeoning field of professional Inside Sales! This book is a must have for every cubicle warrior.
Josiane spreads her gospel in a way that inside sales professionals can absorb and implement. She uses language that communicates, messages that resonate and a process that can actually be implemented immediately. This is a handbook of best practices and should sit on every desk.
PS - The Tele-Smart 10 would be a great foundation for 10 team meetings! See...yet another reason to buy this book.
Summary: The "Sales Bible" for any Inside Sales Professional or Manager
Rating: 5
I have read many sales books in my career and none compares from an inside sales level to Josiane Feigon's "Smart Selling on the Phone and Online". It has become hands down the definitive source for my team, and I highly recommend it to sales professionals and managers I know who are looking to sharpen key sales skills in quick, digestible bites. Josiane has mastered the concept of providing easy to read and easy to understand information in 10 simple step-by-step concepts. The format allows sales professionals to quickly reference examples and tactics from any stage of the sales process, from introducing to closing to partnering... and much more.
Every sales professional (including field sales) should own a copy and keep one on hand. There are pearls in each chapter that apply to selling in any situation.
You will not be able to put it down, and you will not be disappointed!
Summary: Must Read For Any Sales Professional
Rating: 5
This is a must read for all sales professionals, field and inside sales or those who need to know about sales. Even those who have been selling for years will pick up practical tips that will make them even better. Quick, entertaining read. Terrific practical tips to help you get started immediately improving your sales efforts. It can now be found on my desk, referring to it daily as my sales "bible". I have recommended this to all Sales Executives I know for their sales teams. Josiane, you kept it authentic and fun.
Summary: You're Only as Good as Your Inside Sales Team
Rating: 5
Telesales departments have a difficult job in this economy but this book drills down to the key success metrics to allow your sales team to get the most for their efforts.
Of particular interest was the section on note-taking. We forget how important documentation can be follow-on call efforts until you read the author's key take-aways.
Great book - easy read - share it with your sales team.
Smart Selling on the Phone and Online: Inside Sales That Gets Results
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