Six Sigma Demystified: A Self-Teaching Guide
| Date: 28 April 2011, 09:06
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Six Sigma Demystified: A Self-Teaching Guide
By Paul Keller
* Publisher: McGraw-Hill
* Number Of Pages: 450
* Publication Date: 2004-12-20
* ISBN-10 / ASIN: 0071445447
* ISBN-13 / EAN: 9780071445443
Product Description:
Taking the mystery out of Six Sigma implementation
This easy-to-understand reference in the popular Demystified series teaches the methods of Six Sigma, explains their applications, and tests expertise without confusing statistics and formulas. Expert Paul Keller and Six Sigma guru Tom Pyzdek describe helpful tools for Six Sigma teams, identifying their uses, limitations, and application during multiple stages of DMAIC. They also outline additional tools for full effectiveness and provide necessary calculations and assumptions. In addition, they provide:
* Detailed examples and diagrams
* Practical exercises and complete solutions
* A final exam to test overall knowledge
* Materials ideal for self-study or for training groups of Black Belts and Green Belts
Summary: Used This As a Handout for Students in My Class
Rating: 4
I handed out one of these to each student in my "6 Sigma in the EVMS Environment" course. Of the many books I studied on 6 Sigma this book had the best approach to defining and demonstrating the tools available for process improvement. It lists the tools in the front then covers each one including an example that gets you started thinking about your own examples.
Summary: Brown Belt for Now
Rating: 4
Six Sigma is a tool used to measure quality for the purpose of eliminating non-conformance or defects in a process or product as I see it. Data collection is very important for analysis. Thus, data collection systems designs are important to this end. The statistical representation of Six Sigma is really the best benchmark to quantify and evaluate process performance. This book ultimately must rely on that fact. I found this book's reasoning similar to that of trying to define Standard Deviation in words. Standard Deviation is a formula. I did find this book thought provoking and I liked the fact that such concepts as Six Sigma are still alive. Most companies fail because they bring Six Sigma in but then give up on it. In my area of the country I have spoken to so many people who no longer use it even though their companies say otherwise. If you want to learn more about Six Sigma this really is not a bad book.
Summary: Overly Ambitious (after 20 yrs still not buying the idea)
Rating: 3
First rule of selling. Sell to the top! I guess that's why this book continually talks about Executive involvement and Management involvement. Sorry, business theory is moving back to "Managers making it easy for all employees to succeed in their jobs." So stop selling your consulting time to the Executives and making them feel important.
Most of this book is on project management. And this book's explanation of project management is seriously lacking. This is a deep and complex subject please don't think you can give some of this technique's buzz-words and walk away.
Some of the statistical references are good however, the application of these are not fully explained.
Remember selling ERP and Y2K is over, so time to sell Sarbanes, 6sigma, etc. Scare the Exec that they are going down and make some easy money. Maybe its good for business to try some kind of change even if its not the correct method of change.
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