Mastering Communication at Work: How to Lead, Manage, and Influence | Date: 28 April 2011, 06:14
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Mastering Communication at Work: How to Lead, Manage, and Influence
By Ethan F. Becker, Jon Wortmann
* Publisher: McGraw-Hill
* Number Of Pages: 240
* Publication Date: 2009-07-17
* ISBN-10 / ASIN: 007162502X
* ISBN-13 / EAN: 9780071625029
Product Description:
There’s no way around it. Your success is at risk if you can’t communicate effectively. If you want to make a difference in your organization, you must develop a communication playbook of strategic responses to challenging situations so the people around you thrive.
The good news is that you can learn how to become a master communicator. All you need is desire and this eminently practical guide.
In Mastering Communication at Work, leadership communication experts Ethan F. Becker and Jon Wortmann describe easy-to-implement techniques for communicating in ways that empower teams, serve clients, and develop stronger relationships. You’ll learn the secrets to making trust-building an innate part of your life—and use your new talent to reduce your stress and improve your organization on every level. Mastering Communication at Work will instantly get you on track with
* Clear, actionable advice you can put to use right away
* Descriptions of the communication tendencies everyone needs to be able to identify and execute
* Simple drills to practice during your next meeting, one-on-one conversation— or even sitting at your desk
* Case studies, success stories, and original research proving the impact of the authors’ techniques and formats
When you master the wisdom inside, effective and motivational communication becomes, in the authors’ words, “as natural as breathing.”
Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Summary: A wonderful how to...
Rating: 5
This book is an excellent compilation of stories, activities and practices that the reader can begin to apply immediately. Unlike most books that serve as a reference and stop after providing basic theories, this book dives right in to the "how" and empowers you to begin bridging your communication gaps.
After reading chapters of "Mastering Communication at Work" I began practicing based on the suggested activities, and noticed that I was learning a lot more than I had expected. The true measurement of success started when others at work were taking notice and sharing their excitement in regards to our improved communications.
Since sharing these exercises with my teams, we know refer to the book for reference on a frequent basis. Well worth the time to read, but don't stop there...take action!
Summary: Great Book for Educators
Rating: 5
This is a great book for educators! Being an educational leader, I need to be able to lead, manage, and influence the people I work with. This book helped me improve my communication skills and develop positive relationships with the people I work with. This book is basically for anyone. There are tips and strategies that will assist people in all occupations as well as in every day life.
I look forward to sharing this book with my school district and possibly using it for some professional development. Thank you.
Summary: Becker delivers
Rating: 5
This is a great read with some indispensable advice. It's one of those books that you want to share with almost everyone, for a million reasons, but I've done so much highlighting and note taking that I can't bear to part with it.
Becker himself is exceptional--in person and on the page. A great coach and writer, I am delighted to have more of his advice in print. Many thanks go to him and his team at The Speech Improvement Company for their help with my career.
BTW- Read chapter 13 as soon as your copy arrives. It truly is the most important section.
Summary: Excellent Resource
Rating: 5
I received my copy of the book yesterday and read the first two chapters last night. I've already learned a significant amount of information and have picked up several tips and techniques that I was able to use right away.
I highly recommend this book to anyone seeking to improve their skills in the workplace.
Summary: Practical, quick and comprehensive guide to improving communication
Rating: 5
I firmly believe no matter what industry you work in or your profession of choice, this book is a completely practical, comprehensive guide to becoming a superior communicator and, even better, self realization of your own communication tendencies -- plus, it's a quick, fun read. The true value of Mastering Communication at Work comes from applying the techniques and practice, practice, practice. And when you're done, practice more. My organization has also worked 1:1 with Jon and has seen huge benefits in our effectiveness through partnering with him and our organization's broad adoption of mastering communication. For fun, I've shared many of the techniques with family and friends -- inductive,defensive persuasion, and "the robes." They seem to be catching on and hopefully we're helping Jon meet his goal of helping create 1 million leaders.
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