Managing Quality in Architecture: A Handbook for Creators of the Built Environment - ISBN:0750668180

Managing Quality in Architecture: A Handbook for Creators of the Built Environment

Date: 15 April 2011, 04:43

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Quality management has all the earmarks of an oxymoron – no wonder design professionals are suspicious of the concept! Quality is an idea, an approach, a theory. The hallmarks of any theory are simplicity, brevity and tidyness. Mies got his down to an enduring three short words. Einstein’s is even more durable, and – at just fi ve characters – probably has set an unbreakable record. By contrast, management is about people. Therefore, management is not simple or tidy – it is messy and complex, an ever-moving target.

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