Knowledge Management in the Construction Industry: A Socio-Technical Perspective - ISBN:159140360X

Knowledge Management in the Construction Industry: A Socio-Technical Perspective

Date: 13 April 2011, 10:47

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Value-driven products and services today are delivered through complimentary competence sharing between different organisations. This is more of a commonality than an exception in industries such as construction, where the typical modus of operandi is that of the virtual enterprise. Within such inter-enterprise collaborative environments, the management of the valuable experience and knowledge gained is crucial for success. Easy-to-use information and communications technology (ICT) systems that work across organisations are mandatory for not only ensuring data and information integrity, but the smooth passage and flow of knowledge. This is essential, as a predecessor to the task to be accomplished by one organisation is the result of an undertaking by another organisation. ICT solutions to support the same are still in a relatively infant stage from the perspective of actual take-up and use in the industry. What's more, we are still coming to grips with what 'knowledge management' can and cannot do for us.

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