IOL _ Out of the Question : Successful Questioning in Selection Interviews - ISBN:0000000000

IOL _ Out of the Question : Successful Questioning in Selection Interviews

Date: 23 May 2011, 10:24

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Questioning skills are among the most valuable you ever learn. Almost everyone at some point has to interview someone else _ and the responsibility for a successful outcome lies firmly with you, the interviewer. This award winning pack is designed to give line managers, team leaders, and HR professionals the skills and techniques to ask questions that uncover who people really are in interviews.
The video centres around a managers need to perfect the selection interview, as getting it wrong can create disaster… and yet more interviews. By asking the right questions you get the right person for the job. Asking the wrong ones leave you none the wiser. The video explores the use of “discovery” questions to reveal true attitudes, abilities, skills, past performance and behaviour on which to base a fair and realistic choice.
Key skills and learning points
Out of the Question demonstrates how to ask questions that get you the information you need, whatever the interview situation. It shows you:
* how to prepare the questions in line with the information needed
* the pitfalls of closed, cliched and hypothetical questions
* the value of careful listening
* how to guide the conversation using signposting, summarising and reflecting back
* how discovery questions: provide real information; give room to probe; build better relationships
Effective selection interviewing is a vital issue, because getting it wrong costs time and money. Anyone having to find out real information at work will benefit from the lessons here.

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