Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More | Date: 28 April 2011, 04:13
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Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More
By Mark Murphy
* Publisher: McGraw-Hill
* Number Of Pages: 240
* Publication Date: 2009-10-19
* ISBN-10 / ASIN: 0071638946
* ISBN-13 / EAN: 9780071638944
Product Description:
Push employees to their full potential with “tough love” leadership!
“Provides the tools managers need to take ‘average’ employees and create a culture of accountable, fully engaged people. Managers will learn to recognize their leadership style and understand how they, too, can become Hundred Percenters.”
Laura Christiansen, Vice President Human Resources, VTech Communications, Inc.
"Heavily-researched and loaded with tools and examples, this book shows you how to challenge your employees to achieve the kind of extraordinary results and innovations that every CEO dreams about. Every leader needs to read this book!"
Ned Fitch, CEO, Kalahari Tea
"Murphy finds that most workplaces are brimming with untapped talent. Only it's suppressed by goal-setting that discourages big ideas and leaders who focus on happiness rather than greatness."
Training Magazine
We’ve all heard the saying that a happy employee is a motivated employee. But what if that’s not true?
Leadership IQ CEO Mark Murphy says the “happy employee” philosophy doesn’t work. A study of more than 500,000 leaders and employees shows that despite the billions of dollars organizations spend to satisfy and engage workers, 72% of employees admit they’re still not giving their best effort at work. Rather, it’s leaders who focus on making their people great—not happy—who inspire Hundred Percenter performance.
If you talk to the employees behind today’s great innovations, you’re unlikely to hear, “I was inspired by a boss who coddles me.” Instead you’d probably hear, “My boss challenges me and pushes me past my limits.” Most workplaces are brimming with untapped talent— only it’s suppressed by leaders who fail to connect with and challenge employees to unleash their true potential.
Here are just a few of the big ideas in Hundred Percenters:
* The harder the goals you set, the better your employees will perform
* You should never use a Compliment Sandwich to deliver feedback
* Talented Terrors—people with great skills and a bad attitude—can destroy your company culture
* Before you can start motivating Hundred Percenters, you have to stop demotivating them
* You should never ask your employees if they’re “satisfied”
This groundbreaking book debunks management fads that don’t apply to today’s workplace and provides the facts, theories, and direction you need to become a 100% Leader. Apply Murphy’s leadership lessons and you’ll see innovation, productivity, and profits soar, while employee turnover rates plummet. Hundred Percenters will bring out the best in your workforce.
Summary: Effective Leadership for the Long Haul
Rating: 5
Most employees don't feel too thrilled with work; in fact, some hate their jobs so much, they're actually going out of their way to disrupt the productivity of their fellow employees. At least one out of ten employees fall into that category; chances are, they were driven to this state of total negativity by a boss who's clueless with the nuances of employee engagement. Either they're too harsh on their people, or they're too placating.
According to Mark Murphy, the ideal boss knows how to get 100% effort out of their employees by understanding what motivates them; they don't want the easy way out. They want to be challenged, to perform at superior levels and they want to feel as though their efforts are going to be beneficial for their careers. In other words, they need to feel as though they're valuable members of the organization.
The management skills necessary to make all this good stuff happen are not overly complex; in fact, they're really simple. However, as we've seen in so many organizations that comprise the shaky landscape of corporate America, getting management to understand these principles is anything but "easy". Therein lies the challenge.
Throughout the pages of this fine book, are examples of mistakes managers typically make in dealing with employee relations. Murphy then offers realistic suggestions to produce a favorable outcome. It's great stuff.
Employee motivational expert Paul Herr (Primal Management: Unraveling the Secrets of Human Nature to Drive High Performance) estimates the failure to get employees fully engaged and motivated about their jobs is costing America at least one trillion dollars per year in lost productivity; getting that turned around isn't that difficult, as long as the struggling companies out there have a willingness to change their ways. Getting them to read and heed this book would certainly help.
Summary: Must read for managers!
Rating: 5
This is my first book review, but I believe that "Hundred Percenters" provides managers and leadership with such powerful--and timely--information that it was worth taking my time to submit a review.
CIO Insight Magazine named this book a "Must Read for Fall." And they were right on. I've never see a leadership book filled with so many brilliant discoveries about leadership.
You'll learn about the Stages of Accountability, and how to manage people in Denial, Blame, Excuses or Anxiety. There's an entire chapter on the science of goal setting, and creating the kind of goals that have inspired the world's greatest performers to achieve such extraordinary results. SMART Goals can seem pretty DUMB after you read the research in the book. And I've seen it work: If you follow Murphy's goal-setting approach, your employees will blow you away with their achievements.
You'll learn what motivates and demotivates every personality type in your company. The "Shoves & Tugs" conversation they describe to motivate people is pure genius. Learning about Talented Terrors was a real eye-opener (those people with brilliant skills but a terrible attitude). I can now see their destructive impact and I'm a lot more comfortable having a specific script to manage them. I was blown away by the science of conducting Employee Engagement Surveys, and why, for example, you should never use a 5 point scale for your surveys. Or why you should never ask employees if they're satisfied.
Literally every chapter is filled with research and specific techniques that will blow you away. This is a revolutionary book that will forever change how you think about leadership.
Summary: Just what you need to get an edge on your leadership skills
Rating: 5
This book has the most incredible leadership research you're going to find anywhere. Leadership IQ produces some really exciting leadership research compared to what I've read elsewhere. Their studies are quoted everywhere (Fortune, Forbes, Business Week, CBS News, ABC News, etc.) and they actually tackle topics nobody else dares to touch. Some of my favorite Leadership IQ studies include "Why CEO's Get Fired," "Why New Hires Fail," "High Performers Are Ready to Quit," and "Recession Rumination Kills Productivity." Hundred Percenters is an amazing addition to their already incredible resume. If you want to truly understand leadership, you need to read this book.
Summary: Finally- someone has the guts to take SMART goals to task!
Rating: 5
If I had a dollar for every unachieved SMART goal I've seen quietly swept under the rug, well, let's just say I could buy far more than a leadership book. But boy am I glad I bought and read this book.
I finally understand why SMART goals leave me cold--- they're uninspiring. Ok, so specific and measurable I can buy- that's common sense. However, also true to their name, SMART goals are achievable and realistic, two factors that fail to light the needed fire under my ass (or anyone else's that I know of) to go above and
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