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Glitch: The Hidden Impact of Faulty Software By Jeff Papows
Publisher: Prentice Hall 2010 | 208 Pages | ISBN: 0132160633 | PDF | 2 MB
Don鈥檛 Let Software Failures Destroy Your Business
The growing impact of software failures on brands, customers, and business performance
How to govern software more effectively, prepare for glitches, and mitigate their impact
By Jeff Papows, Ph.D., one of the world鈥檚 most experienced software executives
Your software systems are the heart of your business鈥揳nd they may be vulnerable. In Glitch, industry leader Jeff Papows, Ph.D., outlines the three converging forces that are leading to the proliferation of glitches. Papows explains why and how these glitches are affecting businesses, government agencies, and consumers and provides recommendations as to what we can do about them.
Written for senior decision makers, Papows explains why the risks of software failure are growing worse, not better鈥揳nd shows how software glitches can destroy both your profitability and your reputation. He also introduces proven governance techniques that can help you systematically find and fix weaknesses in the way you build, buy, and manage software.
Don鈥檛 fall victim to the next business software disaster. Read Glitch鈥揳nd learn about the cultural, technical, and business issues behind software glitches, so you can proactively prevent them.
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