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Dealing with People You Can t Stand: How to Bring Out the Best in People at Their Worst By GSuong
Dealing with People You Can t Stand: How to Bring Out the Best in People at Their Worst By GSuong
Date: 31 March 2011, 07:04

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst [By GSuong]

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
McGraw-Hill | ISBN: 0071379444 | 2002 | MP3 | 168 MB

Information:
Whether at work or at home, we all have to deal with people we can't stand to be around. Our challenge is to develop creative ways to handle these difficult people. Brinkman and Kirschner, both doctors of naturopathic medicine and professional speakers, have just made our job easier with this lively guidebook, in which they identify and explore the psychological roots of ten specific behavior patterns that represent normal people at their worst. Realizing that changing oneself is more realistic than changing the behavior of others, the authors provide a variety of communicative skills that we can cultivate in ourselves to turn conflict into cooperation. Finally, Brinkman and Kirschner (How To Handle Difficult People with Tact and Skill, McGraw, 1994) illustrate how to use these skills with each of the ten problem behaviors. While all problem behaviors might not fit nicely into one of their ten categories, the authors do provide a dynamic assortment of interpersonal communication tools for managing most difficult people.
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