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Conflict Resolution at Work for Dummies
Conflict Resolution at Work for Dummies

The Conflict Resolution at Work For Dummies book is a tool intended to help managers (or anyone who has a job) work through conflict with peers, subordinates, and even bosses. It锟絪 primarily aimed at those employees in organizations who find themselves negotiating difficulties without the benefit of having professional conflict resolution or mediation experience. The chapters are chock-full of facilitation techniques and tools that come from successful conflict resolution experts, delivered in a way that锟絪 easy to understand and ready for you to apply right away.
Many employees who锟絭e felt helpless as previously functioning working relationships went south will appreciate that the information in this book shows them they锟絩e not doomed to repeat the past but instead can create a new way of dealing with problems when they arise 锟?and they will arise. I lay out, and describe the function of, internal and external resources for you to turn to as the situation warrants. The information I serve up helps you build a customized plan for your unique situation.
In today锟絪 increasingly competitive job market, the insight I share with you about settling unsettling situations is invaluable. I share my personal experiences and the knowledge I锟絭e gained from mediating a variety of workplace, family, and consumer disputes, and I let you in on a few trade secrets.
I also enlist the expertise of some of the best mediators I know to show you exactly what to do to resolve conflict. Their collective proficiency in settling differences between 2 or 200 makes for an excellent chance of creating longlasting and satisfying agreements.

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Conflict   Resolution   Work   Dummies