CMMI Assessments: Motivating Positive Change - ISBN:0321179358

CMMI Assessments: Motivating Positive Change

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CMMI® Assessments: Motivating Positive Change
By Marilyn Bush, Donna Dunaway
Publisher : Addison Wesley Professional
Pub Date : February 18, 2005
ISBN : 0-321-17935-8
Pages : 432
Use Assessments to Drive Process Improvements in Software, Systems, Human Resources, and Beyond
Pioneered by the world's leading innovators in software engineering, assessments have evolved into a remarkably powerful tool for process improvement in areas ranging from systems to services, hardware to human resources.
Unlike audits, assessments are conducted from the inside. When handled correctly, assessments can help transform technical and managerial culture, dramatically improving both quality and profitability. In CMMI Assessments: Motivating Positive Change, two of the field's most respected leaders show exactly how to use them for maximum business advantage. Writing for executives, managers, technical professionals, and assessors themselves, Marilyn Bush and Donna Dunaway illuminate every phase of the assessment processfrom planning through post-assessment follow-up.
The authors begin with an expert overview of what assessments entail, when they make sense, how to set achievable goals for them, and how to lead them to success. Next, they "drill down" into each stage of the process, presenting step-by-step instructions and defining the roles and responsibilities of every participant. Coverage includes creating and training assessment teams; identifying assessment products; consolidating interview data and other onsite activities; presenting results; and using those results productively.
Drawing on their unsurpassed experience leading assessments and mentoring assessors, they offer deep insights into the real-world challenges and obstacles you'll faceand proven solutions. They also present an extended case study showing how a real software development organization drove continuous improvement through four years of iterative assessmentsmoving from CMM Level 2 to elite Level 5 status, and driving dramatic business benefits along the way.
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