20 Minutes to a Top Performer: Three Fast and Effective Conversations to Motivate, Develop, and Engage Your Employees Date: 28 April 2011, 06:08
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20 Minutes to a Top Performer: Three Fast and Effective Conversations to Motivate, Develop, and Engage Your Employees By Alan Vengel * Publisher: McGraw-Hill * Number Of Pages: 224 * Publication Date: 2009-10-16 * ISBN-10 / ASIN: 0071629319 * ISBN-13 / EAN: 9780071629317 Product Description: Transform Average Employees into Powerhouse Performers “I cannot think of a more important message and timely book. 20 Minutes to a Top Performer offers quick, simple techniques for managers to improve their effectiveness in communicating with their teams.” Steven Fine, vice president for administration, Mount Sinai Medical Center, Miami Beach, Florida “Alan has provided some of the best thinking on the issue of leadership conversations. His book offers easy-to-implement suggestions for everything your team needs to know about effective conversations!” Al Miller, VP HR, Lockheed Martin Simulation, Training and Support, Lockheed Martin “This book is essential for leaders in today’s fast-paced and do-more-with-less environment.” Dan Russi, VP, Customer Services, Ariba, Inc. “Alan gives a how-to guide for managers of all experience levels. In twenty minutes and three conversations, he’s captured the essence of managing and leading.” Ron Sacchi, director, Organizational Learning and Development, Gilead “It is great news for the business and professional community to see a book emerge with practical tips for having intelligent interactions in traditionally sensitive areas of communication. Many books promise easily used guidelines for a successful result—this one delivers!” Pat Cramer, learning director, Honeywell Aerospace About the Book The key to long-term organizational success is the ability to move employees to action. Easier said than done, right? Not really. All it takes is three simple 20-minute conversations. Alan Vengel has spent 25 years helping Fortune 500 companies empower their employees to perform at peak efficiency, generating measurable results organization-wide. Now, in 20 Minutes to a Top Performer, Vengel shares the secret to his and his clients’ success: good old-fashioned communication. Inside, he explains how to engage your employees through specific, focused conversations, of which there are exactly three: Coaching: Focusing on performance and feedback Motivating: Focusing on engagement and interests Mentoring: Focusing on support and development Vengel dissects these types of conversations to illuminate how, why, and when to initiate each one. The conversations are not meant to be technical. They won’t be uncomfortable or combative. They will simply be . . . conversations. And you’ll be surprised at how quickly you see results. Your people will become better team players, take greater enjoyment in their work, tackle problems with verve, and, in the end, contribute valuable talent to your organization for the long term. Managers are facing unprecedented demands to do more with less—a trend that is clearly not going to reverse in the foreseeable future. You don’t need a Harvard Business School degree or expensive new technology to empower your workforce. All you need is the drive to make change happen. 20 Minutes to a Top Performer is a blueprint to helping your people succeed. And when they succeed, you and the entire organization succeed. Summary: Excellent book for all leaders Rating: 5 Alan Vengel's book, 20 Minutes to a Top Performer offered insight and actionable steps for new and seasoned leaders. It fills the gap so desperately missing in our corporations, by teaching leaders how to move their teams from talk to results. The book removes the road blocks that hinder many leaders from having these coaching conversations. We all know that we should, but so often we are never coached on "how," this book answers that question. I have been in management roles for more more than 20 years but still found value in this book. I wish I had this advice when I was a young manager, it would have saved me and my teams from my clumsy efforts of coaching them to their top performance. I highly recommend this book. Buy one for yourself and gift one to an up and coming manager. Summary: Great Book on Performance Coaching Rating: 5 Managers and leaders are always looking for quick, simple and easy to understand ways of communicating effectively with their teams. Delivering the performance coaching message can be tricky, and most managers struggle with giving negative messages or even positive, thinking that they will then be asked for more money. Companies now have great technology to measure performance and goals, but without the "critical conversation", the effective managing of employee performance is still lacking. The relationship and the conversations are critical for employee engagement, productivity and retention. Leaders must rely on their teams to execute the business strategy, and without effective conversations, this just does not happen. Alan's book is a wealth of practical tools and techniques to help your managers deliver effective coaching, mentoring and motivating conversations with their team members. Summary: 20 Minutes to A Top Performer is great read for all leaders Rating: 5 This is a great, well-written book about starting a dialogue with the people you lead. One of the main points is that a leader is only as good the people s/he leads. The book focuses on 3 primary conversations: coaching, mentoring and motivating. The author provides practical ideas and tools to guide those conversations and build the rapport necessary for a successful partnership. I am going to recommend this book to a lot of my business clients who lead others because I find that while many are having these conversations with their people, they are losing impact along the way. This book teaches leaders to effectively assess what a person might need - coaching, mentoring or motivating and structure these conversations for high impact and results. Summary: Great Book! Rating: 5 The book gives great practical tips for managers and leaders on how to plan and conduct successful conversations with their employees to help develop, engage, and keep them committed to the work at hand and to the organization. I guess many of us take these conversations for granted. Vengel gives managers a conversation road map to build trust in the relationship and to gather critical information about what motivates their employees. Once the two have the shared information, they are able to design an actionable plan aligning the employee's goals with the goals of the organization.
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